CUSTOMER INFORMATION

Terms & Conditions

These terms explain how we provide information and handle enquiries for aluminum windows, doors, sliding doors, stacking doors and custom aluminum fabrication. We have written them in plain language for customers in Cape Town and beyond.

Using our website

We provide the content on this website for general information about our aluminum fabrication and installation services. You may read, share or print reasonable extracts for your own project planning, provided you do not misrepresent our content or remove its ownership notices.

We may update, correct or withdraw content when our services, availability or project information changes. We do not promise that every page will always be complete, current or available without interruption.

Enquiries and service requests

When you contact us, we use the information you provide to understand your opening, enclosure or fabrication requirement and to respond. An enquiry is not automatically an accepted order, quotation or installation agreement.

We confirm scope, measurements, materials, finishes, access requirements, pricing and timing directly with you before work is scheduled. Any quotation or agreed project terms will take precedence over general website descriptions where they differ.

Acceptable use

You must use our website lawfully and respectfully. You must not attempt to interfere with its operation, introduce malicious code, access information without permission, impersonate another person, or use our contact details for unsolicited marketing.

We may restrict access where we reasonably believe that use is abusive, unlawful or harmful to our systems, team or customers.

Intellectual property

Unless we state otherwise, the wording, branding, layout, graphics and other material we publish belong to us or are used with permission. We retain the rights associated with that material.

You may not reproduce, adapt, sell, publish or commercially exploit our content without our prior written permission. Please contact us if you want to use a particular image, description or brand element.

Liability and project information

We take reasonable care with the information we publish, but website content cannot replace a site assessment, confirmed measurements or written project agreement. We are not responsible for decisions made solely from general website information.

To the extent permitted by South African law, we are not liable for indirect loss arising from website access, interruption, reliance on unconfirmed information or links to services outside our control. Nothing here removes a right or protection that the law does not allow us to exclude.

Third-party links

Our pages may include links or embedded services managed by other providers. We do not control their content, availability, security or privacy practices, and a link does not mean that we endorse everything they publish.

You should review the relevant third party’s terms before using its service or submitting information. We welcome a direct conversation if you need confirmed details about our own work.

Questions about these terms?

We are happy to clarify how these terms apply to an enquiry or project. Contact us at emadoor7@gmail.com or call +27 64 676 7654. You can also reach us at Fish Eagle Park, Fish Eagle Pl, Kommetjie, Cape Town, 7975, South Africa.

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