HOW WE HANDLE INFORMATION

Privacy Notice

Our Privacy Notice explains how we handle information you share with us when you ask about aluminum windows, doors, sliding doors, stacking doors or custom aluminum fabrication in Cape Town.

Information we may receive

When you contact us by phone, email or a contact form, we may receive your name, contact details, address, project requirements and any measurements, photographs or notes you choose to provide. We use this information to understand your enquiry and respond appropriately.

How we use it

We use enquiry information to communicate with you, prepare or discuss a suitable quotation, arrange follow-up questions and support manufacturing or installation discussions where applicable. We do not ask for information that is unrelated to your aluminum requirement.

Normal site use

Our hosting, security and analytics tools may process limited technical information such as browser type, device details, approximate location, pages viewed and timestamps. We use this information to keep our pages working, understand general usage and improve how we communicate our services.

Retention

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, to continue a conversation about your enquiry, to maintain appropriate business records or to meet a legal obligation. When it is no longer needed, we take reasonable steps to delete or securely dispose of it.

Service providers

We may share limited information with providers who help us host, secure, analyse or operate our communications and contact tools. We expect those providers to handle information responsibly and only for the services they provide to us. We do not sell your personal information.

Your questions and requests

You can contact us if you want to ask what information we hold, request a correction, raise a concern or ask us to stop using information where appropriate. We may need enough detail to identify your enquiry before helping you.

NEED CLARITY?

Speak with us directly

We will gladly help with a privacy question or an aluminum project enquiry. Email us at emadoor7@gmail.com or call +27 64 676 7654.

Fish Eagle Park, Fish Eagle Pl, Kommetjie, Cape Town, 7975, South Africa
Contact Aluminium Systems